Privacy Policy – winegls.com
1. Introduction
At winegls.com, we are fully committed to protecting your personal data, privacy rights, and digital freedoms. We understand the importance of transparency and strive to handle your information in a lawful, fair, and secure manner. This Privacy Policy outlines how we collect, use, store, and share your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
2. Scope of This Policy and Role of the Data Controller
This Privacy Policy applies to all personal data collected through our website, winegls.com, and associated services. winegls.com is operated and controlled by the data controller responsible for your personal data under this policy. For the purposes of applicable data protection laws, we, winegls.com, are the controller of the data we collect from or about users of our services.
For all privacy-related inquiries, please contact us at: [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
Includes information such as your browser type, IP address, operating system, device identifiers, access times, pages viewed, referring URLs, and other diagnostics data collected when interacting with winegls.com.
b) Account Data
Includes your name, email address, billing and shipping addresses, phone number, and any other direct identifiers used when creating an account on winegls.com or placing an order.
c) Profile Data
Includes your user-generated content, purchase history, browsing activity, saved preferences, and behavioral patterns related to our products and services.
d) Communication Data
Includes records of your interactions with us, including customer support requests, chat logs, contact forms, emails, and other correspondence.
e) Technical Data
Includes data extracted from your device and systems, including device model, operating system version, hardware settings, and network status.
f) Transaction Data
Includes payment information (limited to non-sensitive transactional metadata like timestamps and order ID), shipping details, and logistics tracking pertaining to your purchases through winegls.com.
g) Preference Data
Includes information about your marketing preferences, opt-in/out choices, and product interests as explicitly provided or inferred from your interaction with our services.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases for processing your personal data:
– Contractual Necessity: Processing is necessary for the performance of a contract with you, such as to fulfill product orders or respond to inquiries.
– Legitimate Interests: Processing is executed to enhance user experience, secure the platform, monitor usage, and improve our services, provided such interests are not overridden by your rights.
– Consent: We may rely on your explicit consent for marketing communications, analytics tracking, and the use of non-essential cookies.
– Legal Obligation: Processing may be required to fulfill statutory obligations, resolve disputes, or comply with regulatory requirements.
5. Your Data Protection Rights
Under applicable laws, you have the right to:
– Access: Request a copy of the personal data we hold about you.
– Rectification: Request correction of your data if it is inaccurate or incomplete.
– Erasure: Request deletion of your data under certain conditions.
– Restriction: Request that we restrict processing of your data.
– Portability: Request a copy of your data in a structured, commonly used, and machine-readable format for transfer to another controller.
– Objection: Oppose processing based on legitimate interests or direct marketing.
– Withdraw Consent: You may withdraw consent where processing is based solely on your consent, without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact us at: [email protected].
6. Security Measures
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
– Data encryption in transit and at rest
– Two-factor authentication and role-based access controls
– Secure data backups and incident response procedures
– Employee training and regular system audits
We continually assess and enhance our security practices to safeguard your information when using winegls.com.
7. International Data Transfers
Where data is transferred outside of the European Economic Area or equivalent jurisdictions, we ensure that standard contractual clauses approved by relevant authorities are in place, or that transfers are otherwise compliant with applicable data protection laws. We take all reasonable measures to ensure that your information is handled securely and in accordance with this Privacy Policy, regardless of the location of processing.
8. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, subject to applicable legal, regulatory, tax, accounting, or reporting requirements. Retention periods include:
– Usage Data: up to 12 months
– Account and Profile Data: retained for as long as the account remains active or up to 3 years after inactivity
– Transaction Data: retained for at least 7 years to comply with financial regulations
– Communication and Technical Data: retained for up to 3 years
– Preference Data: retained until withdrawn or updated by the user
9. Cookie Policy
winegls.com uses cookies to enhance website functionality and improve user experience. Cookies are small data files stored on your device. We use the following categories of cookies:
– Essential Cookies: Required for website functionality (e.g., authentication, shopping cart)
– Functional Cookies: Enable website personalization and user preferences
– Analytics Cookies: Collect anonymous information about user interactions and site performance through tools like Google Analytics
– Performance Cookies: Monitor site load speeds, error logging, and user interactions to improve our platform
10. Cookie Management and Legal Compliance
When you visit winegls.com, a consent banner allows you to manage cookie preferences in alignment with GDPR and CCPA requirements. You may accept, reject, or customize the use of non-essential cookies. Your consent is always revocable via the “Cookie Settings” link found at the bottom of our website. Additionally, you may adjust cookie settings through your browser preferences at any time.
Under CCPA, California residents may also opt out of the sale of personal information, where applicable, using the “Do Not Sell My Personal Information” link provided on our website.
11. Children’s Privacy
winegls.com does not knowingly collect or solicit any personal data from individuals under the age of 13. If you become aware that a child under 13 has provided us with personal data, please contact us at [email protected], and we will take steps to delete such information swiftly and in compliance with applicable laws.
12. Changes to This Policy
We reserve the right to amend this Privacy Policy from time to time to reflect changes in legal requirements, technology, or how we operate. In the event of material changes, we will notify users by prominently posting updates on winegls.com and/or contacting you through the information provided in your account, where applicable.
13. Contact Us
If you have any questions, requests, or concerns related to this Privacy Policy or your personal data, please contact our Data Protection Officer at:
Email: [email protected]
We are committed to upholding your privacy and complying with all applicable privacy legislation. If you believe your rights have been violated, you may also lodge a complaint with the supervisory authority in your jurisdiction.